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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

9Open Positions

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ITSM Platform (internship) - IT Operations

MediaMarktSaturn
Found 1 week ago
Location
Barcelona, Spain
Time
Part-time
Work Mode
Hybrid
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
1 week ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • SQL
  • JOIN
  • GROUP BY
  • subqueries
  • relational database schemas
  • JavaScript
  • Python
  • PowerShell
  • REST
  • SOAP
  • API
  • JSON
  • XML
  • Postman
  • Visual Studio
  • GitHub

Soft Skills

  • analytical mindset
  • Team player
  • well-organized
  • detail oriented
  • Critical thinking
  • challenge the status quo
  • Agile methodologies

Job Description

We are looking for a proactive IT student to join our ITSM Platform team as an Intern. The ideal candidate blends foundational development skills with a sharp analytical mindset. In this role, you will help bridge the gap between technical implementation and business needs—supporting the maintenance and evolution of our ITSM ecosystem for both IT and non-IT departments. This opportunity is open to students currently enrolled in a relevant degree program.

Requirements

  • Student in computer science, physics, engineering, business informatics or equivalent areas.
  • Available 15 to 20 hours per week.
  • Basic knowledge of any programing language.
  • Familiarity with development tools such as Visual Studio and GitHub.
  • Fluent English and Spanish.
  • Team player, well-organized and detail oriented.
  • Critical thinking, able to challenge the status quo.

Related Field

  • Software Engineering

Related Subfield

  • Backend Engineering

Languages

  • English
  • Spanish

Nice to Haves

  • Data Fluency (SQL)
  • Understand existing queries used for service reporting and data extraction.
  • Write medium-complexity queries (using JOIN, GROUP BY, and subqueries) to audit ticket trends or system configurations.
  • Feel comfortable navigating relational database schemas to find where specific information lives.
  • Read a script (e.g., JavaScript, Python, or PowerShell) and explain the logic flow—identifying what triggers an action and what the outcome should be.
  • Translate a business process into "If-This-Then-That" logic.
  • Write or modify simple scripts to automate repetitive tasks or manipulate data strings.
  • A basic understanding of REST and SOAP architectures (e.g., knowing the difference between a GET and a POST request).
  • Understanding how real-time notifications work—when an event in one system triggers an action in another.
  • Familiarity with using tools like Postman to test API endpoints, inspect JSON/XML responses, and troubleshoot connection issues.
  • Ability to read API documentation to identify which "endpoints" are needed to fetch or update specific data.
▶Apply Now

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