Tallinn, Estonia
Internship Explorer
Internship Explorer
Your influential mission. You will... * Investigate and resolve technical issues as part of second- or third-line support, escalating confirmed bugs to the development team when needed. * Communicate with clients and internal teams in English via chat, Jira, and email. * Monitor customer environments globally to ensure stability and performance. * Reproduce reported issues and maintain test endpoints within the customer support lab. * Prepare and deliver reports upon request. * Collaborate within a small, motivated, and highly skilled team of specialists.
