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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

9Open Positions

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KERING Service Management Intern

Kering
Found 1 week ago
Location
Scandicci, Italy
Time
Full-time
Work Mode
On-site
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
1 week ago

Education

  • Bachelor
  • Master

Skills & Qualifications

Technical Skills

  • MS Office Suite
  • Excel
  • PowerPoint
  • ITIL Framework

Soft Skills

  • Analytical
  • curious
  • detail-oriented
  • Well organized
  • structured information
  • cooperative
  • committed team player

Job Description

As part of the Service Management team, your main missions will be to: * Support feature (implementation of new functionalities) and release planning activities * Support service improvement initiatives * Contribute to the preparation of release notes for newly delivered functionalities * Support the creation of monthly communications to the IT community about new features and improvements * Prepare and maintain updated process guides and technical documentation for any process revisions * Review existing IT processes, understanding workflows and best practices, and propose improvement opportunities * Create reports on activities, processes, and KPIs in collaboration with stakeholders

Requirements

  • A graduate in Computer Science, Management Engineering, Business Administration, Communication or equivalent
  • Knowledgeable of the MS Office Suite (in particular, Excel and PowerPoint)
  • Fluent in Italian and English; French is a plus
  • Analytical, curious, and detail-oriented
  • Well organized and able to work with structured information
  • A cooperative and committed team player
  • Familiar with the ITIL Framework, creative or design user-oriented tools is a plus

Related Field

  • Software Engineering

Related Subfield

  • IT & Support

Languages

  • Italian
  • English

Nice to Haves

  • French
  • creative or design user-oriented tools
▶Apply Now

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