










As a Business Support Apprentice within our Brent branch your main duties will be to listen, observe and participate in a range of tasks which will enable you gain new skills and knowledge that contribute to the successful achievement of the apprenticeship programme. A Business Support Apprentice will provide administration support to our responsive repairs Team . The duties include admin duties, working alongside the Planning Team, commercial team office duties, filing and photocopying, The apprenticeship course will cover the following: - Introduction to business administration within an housing environment Developing effective communication skills, including answering phone calls and responding to emails professionally Providing reception support and dealing with internal and external enquiries Administrative and office support skills, including filing, photocopying, and document management Data input and maintaining accurate records on internal systems Understanding confidentiality, data protection, and professional standards Supporting the team with day-to-day operational tasks Learning how the wider accommodation team operates and how departments work together Developing organisational and time-management skills in a busy office environment Building confidence in using office IT systems and software