How do I apply for the IT Service Management Intern position at KION Group and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

What are the working arrangements and expected duration for the IT Service Management Intern role?

This position is a part-time, structured as a not disclosed role, with an expected duration of 12 months.

What educational background or degree level is required for the IT Service Management Intern at KION Group?

Candidates are generally expected to be holding or pursuing the following degree levels: Bachelor.

Does KION Group provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

IT Service Management Intern

KION Group

Found 1 month ago

Location

Kraków, Poland

Duration (Months)

12 Months

Time

Part-time

Work Mode

Not disclosed

Salary

Not disclosed

Visa Help

Not disclosed

Last Verified

1 month ago

Education

Bachelor

Skills & Qualifications

Technical Skills

ITSM
data analytics
ServiceNow
CMDB
asset management
Excel
Power BI

Soft Skills

analytical skills
communication
teamwork
Curiosity
eagerness to learn
proactive attitude

Job Description

Currently, we are looking for an ITSM Intern to support our global IT Service Management team. This role offers hands on experience in data analytics, ServiceNow, CMDB, asset management, and key ITSM processes. This is a unique opportunity to work directly with global ITSM experts and learn from industry-leading professionals. Join KION Group and shape the intelligent supply chain solutions that power everyday life! We offer: During your 12 months internship in KION Group IT we can guarantee you will learn: * Modern ITSM practices and process interactions * ServiceNow platform fundamentals * Data‑driven IT operations and reporting * CMDB, asset lifecycle, and discovery methods * Working in a global enterprise IT environment

Requirements

Students of Computer Science, Data Science or related studies (4th or final year), available to work min. 20h/week
Strong analytical skills and high comfort working with large, complex data sets
Understanding of data analytics methodologies , data interpretation, and drawing conclusions from trends
Some experience with reporting tools (Excel, Power BI, or similar)
Interest in ITSM, digital platforms, and process improvement
Good communication and teamwork skills
Curiosity, eagerness to learn, and proactive attitude
Demonstrates KION Core Values of Integrity, Excellence, Collaboration and Courage.

IT & Security

IT Project Management

Languages

English

Nice to Haves

Basic knowledge of ITIL, ITSM concepts or ServiceNow
Understanding of IT infrastructure, assets, or configuration data

12Open Positions

Open Positions

12Open Positions

IT Service Management Intern

Education

Skills & Qualifications

Technical Skills

Soft Skills

Job Description

Requirements

Related Field

Related Subfield

Languages

Nice to Haves