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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

8Open Positions

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Junior Personal Shopping Operations Coordinator (f/m/d)

Mytheresa
Found 4 weeks ago
Location
Munich, Germany
Time
Not disclosed
Work Mode
Hybrid
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
4 weeks ago

Skills & Qualifications

Technical Skills

  • ERP systems
  • Microsoft Office
  • Excel
  • PowerPoint
  • Outlook

Soft Skills

  • Excellent verbal and written communication skills
  • Highly organized
  • A proactive problem-solver with a solution-oriented mindset
  • A collaborative team player
  • communicates confidently and effectively
  • Detail-oriented

Job Description

To support our Personal Shopping team we are searching for a Junior Personal Shopping Operations Coordinator (f/m/d) to be based in our Munich office. WHAT YOU WILL DO * Provide operational and administrative support to the Personal Shopping team to ensure smooth day-to-day operations * Assist with stock management activities, including supporting reporting, monitoring availability, and coordinating stock transfer requests * Manage logistics-related tasks such as creating DHL shipping labels and coordinating parcel pick-ups * Handle operational client requests, including processing Tax Free forms and coordinating special orders * Follow up on Personal Shopping requests related to warehouse stock and report damaged or defective items on behalf of the PS team * Identify operational issues and proactively contribute to resolving them in a timely and efficient manner * Ensure adherence to standard operating procedures to support efficient business operations * Maintain clear and accurate operational documentation and procedures for internal reference

Requirements

  • Excellent verbal and written communication skills in English; German is a plus
  • Previous experience in operations, preferably within luxury retail or e-commerce
  • Experience working with ERP systems and strong proficiency in Microsoft Office, particularly Excel, PowerPoint, and Outlook
  • Strong digital literacy and confidence working with operational systems and tools
  • Highly organized with the ability to manage multiple tasks simultaneously and work efficiently under deadlines
  • A proactive problem-solver with a solution-oriented mindset
  • A collaborative team player who communicates confidently and effectively with different departments
  • Detail-oriented with a strong focus on accuracy and operational excellence

Related Field

  • Customer Experience and Support

Related Subfield

  • Customer Support

Languages

  • English

Nice to Haves

  • German
▶Apply Now

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