



To support our Personal Shopping team we are searching for a Junior Personal Shopping Operations Coordinator (f/m/d) to be based in our Munich office. WHAT YOU WILL DO * Provide operational and administrative support to the Personal Shopping team to ensure smooth day-to-day operations * Assist with stock management activities, including supporting reporting, monitoring availability, and coordinating stock transfer requests * Manage logistics-related tasks such as creating DHL shipping labels and coordinating parcel pick-ups * Handle operational client requests, including processing Tax Free forms and coordinating special orders * Follow up on Personal Shopping requests related to warehouse stock and report damaged or defective items on behalf of the PS team * Identify operational issues and proactively contribute to resolving them in a timely and efficient manner * Ensure adherence to standard operating procedures to support efficient business operations * Maintain clear and accurate operational documentation and procedures for internal reference