Edinburgh, United Kingdom
Internship Explorer
Internship Explorer
Do you thrive on providing exceptional customer experiences? If you answered YES, then buckle up, because this is the perfect opportunity for you! Embark on a journey that combines your love for cars with the art of customer service. Learn the ins and outs of the automotive industry while honing your communication and problem-solving skills. Learn to understand customers' needs, provide tailored solutions, and leave them with a smile on their faces. This isn't just a job – it's a stepping-stone to a rewarding career. About the role GTG Training are recruiting for an Apprentice Parts Technician on behalf of Evans Halshaw Renault. This is a fantastic opportunity for those who are ready to advance their career within the automotive industry. The Modern Apprenticeship Programmes allow apprentices to work full time and earn while they learn putting theory into practice within a training environment. Apprentices will gain experience in all operating systems within their own parts department and will have the opportunity to put theory into practice within their own facility. Customer facing and parts identification units will be undertaken, ensuring apprentices will be able to meet and exceed their organisation's customer expectations. What Might a Typical Day in this Job look like? This programme covers the following areas: Receiving and dispatching parts Dealing with customer enquiries Sourcing parts for customers and technical staff You will be based within a parts department, involved in giving customer advice, ordering required parts, components or accessories and updating computer systems. What will I learn? What will I learn? Basic motor vehicle technology will be a part of the course as well as telephone and sales techniques. Regular assessment and reviews will be undertaken within the apprentice's own workplace which aims to ensure they have the required skills to successfully complete their apprenticeship.
