How do I apply for the Technical support Specialist (Apprentice) position at ZOLL Cardiac Management Solutions and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

What are the working arrangements and expected duration for the Technical support Specialist (Apprentice) role?

This position is a not disclosed, structured as a on-site role.

What educational background or degree level is required for the Technical support Specialist (Apprentice) at ZOLL Cardiac Management Solutions?

Candidates are generally expected to be holding or pursuing the following degree levels: Bachelor.

Does ZOLL Cardiac Management Solutions provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

Technical support Specialist (Apprentice)

ZOLL Cardiac Management Solutions

Found 1 month ago

Location

Piacenza, Italy

Time

Not disclosed

Work Mode

On-site

Salary

Not disclosed

Visa Help

Not disclosed

Last Verified

1 month ago

Education

Bachelor

Skills & Qualifications

Technical Skills

Microsoft Office tools

Soft Skills

interpersonal skills
respectful
friendly
team-oriented
communicate effectively

Job Description

ZOLL Medical Italia is seeking a dedicated Technical Support Specialist Apprentice to join our growing team. In this role, you will support and guide patients wearing the LifeVest, ensuring they receive clear, timely, and compassionate technical assistance. Job Description – Key Responsibilities Daily Monitoring: Review detected arrhythmia ECG episodes, assess patient compliance, and identify cases of missing data transmission. Patient Support: Provide direct assistance to patients for technical issues and collaborate with Territory Managers (TMs) to ensure resolution. Documentation Management: Compile daily reports and document complaints related to patient calls and resolved technical issues. Hotline Management: Office Hours: Handle patient hotline inquiries (08:30–13:00 and 14:00–17:30). After Hours: Participate in nocturnal and weekend shifts on a rotational basis with other members of the Italian Technical Support Team. Logistics Coordination: Communicate with logistics partners, TMs, and PSRs to organize equipment exchanges. Device Checks: Perform general and baseline checks following new device fittings.

Requirements

Native Italian speaker with fluency in English (written and spoken).
Proficient in Microsoft Office tools.
Strong interpersonal skills; respectful, friendly, and team-oriented, with the ability to communicate effectively both internally (with colleagues) and externally (with patients and customers).
University degree in scientific discipline or certification as a cardiology technician.

Medical, Clinical, and Veterinary

Diagnostics & Laboratory Professionals

Languages

Italian
English

Nice to Haves

Previous experience as a Technical Assistant.
Solid knowledge of cardiology principles and practices.
Practical experience as an ECG technician.

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