Sunderland, United Kingdom
Internship Explorer
Internship Explorer
Provide first-line IT support to TCAT schools for all aspects of IT infrastructure, including networking, server hardware, and software, resolving support issues with guidance from team members and skills learnt from the apprenticeship and on-the-job training. 1. Provision of an IT helpdesk support service to schools. 2. Provide hardware support services to meet school requirements including installing, upgrading, maintaining and supporting IT hardware. 3. Support school and central team staff and pupils with the use of IT equipment and software. 4. Undertake IT equipment repairs . 5. Install computer software as required. 6. Provide support for in-school events requiring IT equipment/support, including assemblies, visiting speakers, parents' evenings, etc. 7. Complete any ad hoc project work, as required. 8. Attend and fully complete education courses and assessments that are part of the apprenticeship programme. 9 . The post holder may be required to perform duties other than those given in the job description for the post. The duties and responsibilities attached to posts may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Given the dynamic nature of the role and structure of TCAT, it must be accepted that, as the Trust’s work develops and changes, there will be a need for adjustments to the role and responsibilities of the post. The duties specified above are, therefore, not to be regarded as either exclusive or exhaustive. They may change from time to time commensurate with the grading level of the post and following consultation with the member of staff.
