



Working as part of our IT Helpdesk team, providing first-line technical support to team members across our shops, warehouses and offices. Learning how to diagnose and resolve hardware, software and network issues. Supporting the setup, configuration and maintenance of IT equipment. Working towards a Level 4 Digital & Technology Solutions Apprenticeship with our approved training provider. Dedicated study time to complete your coursework and assignments. Support from experienced IT professionals who will mentor and guide your development. Completion of an independent apprenticeship end point assessment at the end of your training.