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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

8Open Positions

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Customer Assistant - Warehouse Operative

Marks and Spencer
Found 1 month ago
Location
Winchester, United Kingdom
Time
Part-time
Work Mode
On-site
Salary
£12.75 p/h
Visa Help
Not disclosed
Last Verified
1 month ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • operating mechanical equipment
  • track deliveries
  • manage stock efficiently
  • use digital tools
  • digital tools
  • digital learning solutions
  • digital capability

Soft Skills

  • Flexibility is vital
  • Being digitally confident is essential
  • Being a team player is essential
  • adapt quickly
  • move with purpose
  • deliver a great shopping experience
  • putting customers before task
  • open mindset and positive attitude
  • Complete tasks and processes
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer
  • Serve our customers efficiently and brilliantly well
  • Skilled to utilise all digital tools and communication channels
  • Share customer and colleague feedback
  • Share knowledge and experience with colleagues
  • Own their own learning & development
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge
  • Proactively engage with customers
  • Understand the store priorities and their part to play
  • Complete tasks with pace
  • Minimise cost and waste
  • Follow safe and legal working practices
  • Understand how M&S operates
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback
  • Sets performance objectives for self
  • Takes accountability for planning and managing own work efficiently
  • Is curious and asks questions to challenge the status quo
  • Effective at communicating their intentions to others
  • In control of their own reactions
  • Copes well with change and work challenges
  • Builds positive relationships
  • good listener
  • getting to know people by establishing a connection

Job Description

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you. You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy. * Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. * Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. * Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. * Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today.

Requirements

  • operating mechanical equipment
  • stock
  • deliveries
  • being digitally confident
  • track deliveries
  • manage stock efficiently
  • availability and speed
  • being a team player
  • working across functions
  • supporting colleagues across the store
  • adapt quickly to keep things moving
  • move with purpose
  • delivering excellent work fast with great attention to detail
  • open to and acts on feedback
  • planning and managing own work efficiently
  • curious and asks questions to challenge the status quo
  • effective at communicating their intentions to others
  • in control of their own reactions and considers how to share their perspective to create better reaction for team
  • copes well with change and work challenges and recovers quickly from its impact
  • builds positive relationships by being a good listener and getting to know people by establishing a connection
  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Good level of digital capability and use of digital tools and applications
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles

Related Field

  • Operations and Logistics

Related Subfield

  • Warehouse Operations

Languages

  • English

Nice to Haves

  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles
▶Apply Now

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