How do I apply for the Customer Assistant - Service & Safety Assistant position at Marks and Spencer and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

What are the working arrangements and expected duration for the Customer Assistant - Service & Safety Assistant role?

This position is a part-time, structured as a on-site role.

Does Marks and Spencer provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

Customer Assistant - Service & Safety Assistant

Marks and Spencer

Found 3 weeks ago

Location

Newcastle-upon-Tyne, United Kingdom

Time

Part-time

Work Mode

On-site

Salary

Not disclosed

Visa Help

Not disclosed

Last Verified

3 weeks ago

Skills & Qualifications

Technical Skills

digital tools

Soft Skills

customer service
attention to detail
communication skills
Adaptable to changing situations
good listener
digital capability
empathy
self-motivated

Job Description

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Requirements

Being confident with an easily felt presence and friendly and natural personality is essential
Strong communication skills with the ability to engage customers with ease
Ability to remain focused at greeting customers and deterring suspicious activity
To have a natural empathy with our M&S brand and values, including service behaviours
To be self-motivated, willing to improvise and suggest or try new approaches
Able to maintain high standards of appearance and uniform standards
No requirement to be licensed, but good observation skills would be a benefit
Serve our customers efficiently, both on the shop floor and at service points
Keep the store clean and tidy, ensuring that our shelves are always stocked with product
Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
Build expert product knowledge to sell and recommend our products and services
We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Sales and Account Manager

Customer Success

Languages

English

Nice to Haves

good observation skills

Apply Now

8Open Positions