Bordeaux, France




You'll join the Customer Support team, part of the Customer Success Consulting department, reporting to Audrey Baudin, Knowledge Manager. The Customer Support team plays a central role at Mirakl, managing all technical and functional requests from marketplace users and the Mirakl Connect platform. The team ensures proper escalation of incidents and product enhancement requests to technical teams. You'll contribute to continuous improvements of Mirakl documentation, optimization of internal client management processes across Customer Success Consulting, and enhancement of Mirakl solutions overall. This is a 6-month internship starting in July 2026, based in our Bordeaux office.