Luxembourg, Luxembourg
Internship Explorer
Internship Explorer
Amundi Luxembourg is recruiting for its Fund Channel Luxembourg subsidiary. About Fund Channel By joining Fund Channel, you are entering in a leading financial sector! We are a regulated B2B fund distribution platform created in 2005, jointly owned by founder Amundi and Caceis, based in Luxembourg. We have been ranked as the best European platform three years in a row, in 2022, 2023 and 2024. (source: Platforum) Our mission is to provide a unique combination of business models, and innovative services to facilitate fund distribution, strengthen transparency and improve processes. We provide a marketplace ecosystem in which Assets Managers and Distributors have access and operate across a dozen different countries in Europe and Asia. We are based on solid human relationships with clients, partners, and regulators. Certainly, together we make fund distribution easier. MISSIONS Period of internship : July - December 2026 (6 months) The Client Service Trainee will support Relationship Managers in daily client servicing and onboarding activities. This role involves performing daily controls, responding to requests from clients, sub-distributors and asset managers, producing tailored reports and analyses, and coordinating onboarding of new clients onto the platform. Main tasks: - Perform daily controls * Monitor the quality of service provided by custodians through data controls and analysis. * Assist the company’s operational departments in resolving issues related to custodial information sources. * Review existing processes and propose improvements to optimize production lines. * Control and validate daily accruals for the Fund of Funds business. - Respond to sub‑distributor client requests * Handle enquiries related to trailer fees (collection, payment, rates). * Maintain and update the CRM database. * Create and update user access to the client portal. - Produce tailored reporting and analysis * Prepare monthly manual reports. * Perform ad‑hoc analyses and produce reports as requested by clients or management. * Carry out internal analyses in preparation for service reviews conducted by the Relationship Management team.
