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Paid Internship
Work Mode
Time Spent
Required Degree
Duration

9Open Positions

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Customer Assistant - Operations

Marks and Spencer
Found 2 weeks ago
Location
Aberdeen, United Kingdom
Time
Part-time
Work Mode
On-site
Salary
Not disclosed
Visa Help
Not disclosed
Last Verified
2 weeks ago

Skills & Qualifications

Technical Skills

  • digital tools
  • digital capability

Soft Skills

  • team player
  • customers before tasks
  • Proactively engage with customers
  • High levels of customer service
  • excellent work
  • great attention to detail
  • Open to and acts upon feedback
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships
  • being a good listener

Job Description

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you. You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy. Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail. Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed. Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store. Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving. This is a role for people who move with purpose. Are you ready for it? Take Your Marks and apply today. Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Requirements

  • operating mechanical equipment
  • stock
  • deliveries
  • stock
  • digital tools
  • track deliveries
  • manage stock efficiently
  • availability and speed
  • team player
  • supporting colleagues across the store
  • early morning deliveries
  • shifting stock late into the day
  • adapt quickly
  • move with purpose
  • customers before tasks
  • championing and promoting our brilliant products
  • voice of our customers
  • Serve our customers efficiently
  • on the shop floor and at service points
  • Keep the store clean and tidy
  • shelves are always stocked with product
  • Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities
  • Proactively engage with customers
  • understand their needs
  • make recommendations
  • deliver remarkable service
  • Build expert product knowledge
  • sell and recommend our products and services
  • digital tools and communication channels
  • High levels of customer service
  • excellent work
  • great attention to detail
  • Open to and acts upon feedback
  • asking for this regularly
  • Takes accountability for planning and managing own workload efficiently
  • Strong communication skills
  • Adaptable to changing situations
  • Builds positive relationships
  • being a good listener
  • Good level of digital capability

Related Field

  • Sales and Account Manager

Related Subfield

  • Sales Development Representative

Languages

  • English

Nice to Haves

  • smart/flexible working
▶Apply Now

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