Barcelona, Spain
Internship Explorer
Internship Explorer
As Front Office intern, you'll be supporting the department in all required areas, including handling reservations, guiding guests and being a Kimpton ambassador. You'll be supervised by the Front Office team. Your day-to-day * Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. * Check guests in, issue room keys, provide information on hotel services and room location. * Ensure required identification is taken from guests at check-in in line with local legislative requirements. * Answer phones in a prompt and courteous manner. * Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. * Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc.
