Lisbon, Portugal
Internship Explorer
Internship Explorer
You will be part of our B2B Supply Chain teams and focus on one of the following missions: Quality & Process Excellence/Production & Planning/Logistics/Operations - Quality & Process Excellence - Analyse and improve operational processes to increase efficiency and reduce errors - Support the implementation of standardized workflows and quality controls - Monitor key performance indicators and prepare regular performance reports - Collaborate with cross-functional teams to identify and execute process improvement initiatives - Production & Planning - Assist in demand forecasting and production scheduling to ensure optimal stock levels - Coordinate with suppliers and production partners to meet delivery timelines - Track order progress and resolve bottlenecks in the production process - Contribute to process documentation and optimization of planning tools - Logistics - Support first mile operations, coordinating supplier collections and inbound transport - Monitor last mile deliveries, resolving delays and improving customer experience - Assist with warehouse inventory tracking, stock accuracy, and process optimization - Manage return flows, ensuring efficient processing and clear communication with partners - Operations - Assist OPS account managers in coordinating with B2B partners and internal teams - Support order management by tracking, updating, and ensuring accurate order fulfilment - Collaborate with the customer excellence team to address client issues and ensure satisfaction - Maintain operational dashboards, reporting performance and improvement opportunities
