Brussels, Belgium
Internship Explorer
Internship Explorer
Nodalview is a real estate marketing platform specializing in high-quality visuals to help agents sell faster and more effectively. We achieve this by providing an all-in-one solution for creating and leveraging immersive content, from high quality pictures & videos, virtual tours to AI editing, to better engage and qualify buyers. With a current user base of 22,000 agents across 30 countries, Nodalview has a significant international footprint. We are a tech-driven company focused on a human-first and customer-centric approach, reflected in our diverse team of 50 employees from 10 different nationalities. Nodalview is proudly backed by premium investors from Ghent, London, and Madrid. We're seeking an enthusiastic intern to join our Customer Success department at Nodalview! As a Customer Care & Logistics Intern, you'll work directly with our international team, engaging with customers and providing assistance in a fast-paced, entrepreneurial environment. If you're an adaptive self-starter with strong communication and empathy, we welcome you to join our team! Curious to see what your day-to-day will look like? 💪 * Advise and guide our customers through the use of Nodalview by replying to our customers' multiple requests. You'll have the opportunity to handle product-related issues, commercial requests, financial questions,... * Transfer customer feedbacks to the product team to add improvements and new feature requests to our solution that would delight our customers even more! * Arrange the shipping of our customers' orders and follow up on material warranties * Collaborate with the sales team to answer shipping inquiries and drive solutions * Monitor material stocks by making sure we will always be able to deliver our hardware to our customers. * Participate in building the Nodalview customer experience strategy. * Immerse yourself in the core of a SaaS company and communicate with every department.
