





To undertake event preparations (both internal and external), including ensuring rooms are set up correctly and catering requirements are met . This will involve liaising with Housekeeping, Porters and Hall/Kitchen staff as appropriate to ensure that all departments are aware of requirements and expectations. What you'll do: * Providing a high-quality customer focused Conference and Meeting Room service. * Communicate with customers face-to-face and/or over the telephone to ensure a professional and polite service delivery. * Liaising closely with catering, cleaning, IT and maintenance teams to provide any support required. * Setting and re-setting of conference and meeting rooms in a timely fashion. Ensuring that during the working day, meeting rooms are clean, tidy and available for use. * Point of contact for all meeting room issues, providing timely response and coordination of remedial works. * Advising users on meeting room usage and suitability and provide front line technical support and replacement of meeting room consumables. * Reporting faults proactively immediately through the FM Helpdesk.