How do I apply for the ITSM Platform (internship) - IT Operations position at MediaMarktSaturn and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

What are the working arrangements and expected duration for the ITSM Platform (internship) - IT Operations role?

This position is a part-time, structured as a hybrid role.

What educational background or degree level is required for the ITSM Platform (internship) - IT Operations at MediaMarktSaturn?

Candidates are generally expected to be holding or pursuing the following degree levels: Bachelor.

Does MediaMarktSaturn provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

ITSM Platform (internship) - IT Operations

MediaMarktSaturn

Found 1 week ago

Location

Barcelona, Spain

Time

Part-time

Work Mode

Hybrid

Salary

Not disclosed

Visa Help

Not disclosed

Last Verified

1 week ago

Education

Bachelor

Skills & Qualifications

Technical Skills

SQL
JOIN
GROUP BY
subqueries
relational database schemas
JavaScript
Python
PowerShell
REST
SOAP
API
JSON
XML
Postman
Visual Studio
GitHub

Soft Skills

analytical mindset
Team player
well-organized
detail oriented
Critical thinking
challenge the status quo
Agile methodologies

Job Description

We are looking for a proactive IT student to join our ITSM Platform team as an Intern. The ideal candidate blends foundational development skills with a sharp analytical mindset. In this role, you will help bridge the gap between technical implementation and business needs—supporting the maintenance and evolution of our ITSM ecosystem for both IT and non-IT departments. This opportunity is open to students currently enrolled in a relevant degree program.

Requirements

Student in computer science, physics, engineering, business informatics or equivalent areas.
Available 15 to 20 hours per week.
Basic knowledge of any programing language.
Familiarity with development tools such as Visual Studio and GitHub.
Fluent English and Spanish.
Team player, well-organized and detail oriented.
Critical thinking, able to challenge the status quo.

Software Engineering

Backend Engineering

Languages

English
Spanish

Nice to Haves

Data Fluency (SQL)
Understand existing queries used for service reporting and data extraction.
Write medium-complexity queries (using JOIN, GROUP BY, and subqueries) to audit ticket trends or system configurations.
Feel comfortable navigating relational database schemas to find where specific information lives.
Read a script (e.g., JavaScript, Python, or PowerShell) and explain the logic flow—identifying what triggers an action and what the outcome should be.
Translate a business process into "If-This-Then-That" logic.
Write or modify simple scripts to automate repetitive tasks or manipulate data strings.
A basic understanding of REST and SOAP architectures (e.g., knowing the difference between a GET and a POST request).
Understanding how real-time notifications work—when an event in one system triggers an action in another.
Familiarity with using tools like Postman to test API endpoints, inspect JSON/XML responses, and troubleshoot connection issues.
Ability to read API documentation to identify which "endpoints" are needed to fetch or update specific data.

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ITSM Platform (internship) - IT Operations

Education

Skills & Qualifications

Technical Skills

Soft Skills

Job Description

Requirements

Related Field

Related Subfield

Languages

Nice to Haves