Poznań, Poland
Internship Explorer
Internship Explorer
We are searching for an ambitious and curious student who wants to work in the space between tools, processes, and technology. We offer a great and collaborative place to work where you can develop your business relevant skills and be part of an international team that turns data and new tech into value for our colleges at Digital IT. In your new job as a trainee, you will support the Digital Tools and Processes Product team. You will mostly act as a queue management specialist providing 1st-level support to our internal Digital and Business customers: * Handling and resolving low‑complexity incidents and service requests assigned to our queue * Delegating medium‑ and high‑complexity requests to our managing partner * Building and delegating requests for new templates, including various workflow configurations * Performing integrity checks and conducting quality assessments Among other things, from time to time you will assist our product with miscellaneous tasks such as: * Preparing internal broadcasts * Maintaining and organizing internal documentation * Assisting the team with ongoing tasks * Providing support for our Power BI–based solutions and dataflows in the emergency situations
