





This opportunity consists of two parts: on-field support and remote support. On field support Imagine yourself traveling across Western & Northern Europe and working on vehicles at the trainbuilder’s facility, at the train operator’s location or even on dynamic runs. You will ensuring our passenger information and communication systems are installed and functioning perfectly. Your on-site activitities will include: Software installations: implementing and configuring our cutting-edge software on trains. Client training: providing hands-on training to our clients, ensuring they are confident and proficient in using our systems. Testing and inspections: conducting thorough tests and inspections to guarantee the highest quality standards. Documentation of your work by providing clear and detailed reporting for both internal teams as well as our customers making use tooling like JIRA & Confluence. Remote support When you’re not on the road or tracks, you’ll be based at our headquarters in Izegem, Belgium, providing crucial remote support. Your responsibilities will include: Acting as the primary technical point of contact for our clients, addressing their inquiries and resolving issues promptly. Technical troubleshooting: offering expert technical support and solving problems remotely. Project support: collaborating with Project Management & multiple departments within Televic Rail to ensure projects are delivered on time and meet our quality standards.