Bristol, United Kingdom
Internship Explorer
Internship Explorer
This is a varied and important support role within our Operational Support team, which plays a key part in helping our Underwriting teams and wider business operate smoothly and efficiently. As an Operational Support Administrator, you’ll be part of a team that sits at the heart of the business, handling a wide range of administrative and operational activities that directly support the customer journey and internal decision making. The work you do helps ensure policies are processed accurately, underwriting activity runs smoothly, and colleagues across the organisation have the support they need to do their jobs well. You’ll support colleagues by managing a range of tasks that sit alongside policy administration and system changes. This includes updating policy information, inputting information from customers, handling inbound and outbound post, and responding to requests from internal teams. As systems evolve and new work transitions into the team, you’ll help bridge gaps where manual intervention is still required, making attention to detail and organisation especially important. Day to day tasks can vary, and no two days are the same; one day you might be focused on data and system based tasks, while another could involve coordinating requests from Underwriting, Claims or other internal teams. This role is well suited to someone who enjoys variety, likes understanding how different parts of a business connect, and wants to develop supportive, team based environment. Full training is provided, and there are opportunities to develop skills over time as confidence grows. If based in Bristol, you’ll provide reception cover, and so more presence in the office will be required. Regardless of location, you’ll be a go to point of contact for queries, known for being approachable, helpful and reliable. This role can be based out of York, or Bristol. Regardless of location, you’ll work two days in the office, and the rest of your hours from home. We understand how important a positive work-life balance is to you, so we offer great facilities when you want to be in an office environment and support to work some of your hours from home. To help you give your best in the office and at home, we’re also open to discussing what part-time hours might look like for you. Internally, this role is known as Operational Support Assistant.
