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Paid Internship
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46103Open Positions

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Duty Manager Intern

Hosco
Found 1 month ago
Location
Copenhagen, Denmark
Duration (Months)
6 Months
Time
Not disclosed
Work Mode
Not disclosed
Salary
€750 (5600DKK) per month (before taxes)
Visa Help
Not disclosed
Last Verified
1 month ago

Education

  • Bachelor

Skills & Qualifications

Technical Skills

  • F&B
  • Rooms Division
  • housekeeping

Soft Skills

  • connect with people
  • solving operational puzzles
  • driven
  • proactive
  • fun-loving
  • friendly
  • approachable
  • empathetic
  • social butterflies
  • entrepreneurial spirit
  • multi-tasking pros
  • keeping a cool head and a warm heart

Job Description

Are you a jack (or Jane) of all trades who loves to connect with people and gets a kick out of solving (tricky) operational puzzles? Then keep reading! Zoku is a home for business travelers who want to live in a city for anywhere from a few days to a few months. We’re not your typical business hotel: we offer a relaxed place to stay, work and meet new people, while helping residents feel connected to the local scene. Our fresh take on hospitality has been recognized around the world with plenty of press attention and design awards. We’re also proudly B Corp certified at all four of our locations (Amsterdam, Copenhagen, Paris and Vienna), which means we hold ourselves to high standards when it comes to social and environmental impact, transparency and accountability. At Zoku, you’ll join an international team of driven, proactive and fun-loving people who all share one thing: a passion for connecting people across the globe. During your Duty Manager Internship (starting in August 2026) you act as the spider in the web, ensuring Zoku’s operations are run smoothly. You'll coach, train and set the team of Sidekicks (the operational team) up for success. The job of Duty Manager Intern is very versatile and fast-paced. You'll support the operational team when and where needed, empowering them to be at their best to provide excellent service and a true Zoku-like experience, all whilst keeping the service standards high . You will work together with a team of enthusiastic and highly motivated Duty Managers. WHAT WILL YOU DO? No day looks the same as a Duty Manager Intern… but here’s a glimpse of what you can expect: Be a smooth operator: You are very hands-on and actively support the Sidekicks on the floor to ensure that every resident receives the quintessential Zoku experience. From crafting a killer cappuccino to jumping into the hustle and bustle of the restaurant or being the contact person for (bigger) resident complaints - you're ready for anything and everything! Trouble shooter: You act as the trouble-shooter in case of issues that arise during your shift, coordinate maintenance tasks and help in case no one is available. You'll also be responsible for the proper handling of safety and security procedures. Sidekick Coach: You'll coach, guide and train the operational team. You'll ensure that Zoku’s values are lived by on the working floor and ensure excellent service, all while having fun. Together with your team, you'll assist in updating the working schedules of the team. Operational Jack / Jane of all trades: As part of the Duty Managers team, you'll be responsible for all Rooms Division and F&B matters. As our main contact person with our outsourced housekeeping party, you'll enjoy structuring all rooms-related procedures, managing restaurants reservations and checking the payment handling. WHAT MAKES THE INTERNSHIP UNIQUE? * You be all-around leader. You'll improve your skills in the F&B and Rooms department. No day will look the same! * You can bring your knowledge into practice. With an "Always Beta" mentality, you'll help to improve processes at Zoku. * You'll get a second family. Become part of our Zoku community of fellow colleagues, residents and visitors. * You'll be part for a future-oriented hospitality concept. We’re not like your average hotel (feel free to stop by at Zoku to see for yourself!) * You'll make a difference. As an important part of our team, you'll get plenty of responsibility and your ideas will be valued. WHAT’S IN IT FOR YOU? * Internship allowance of €750 (5600DKK) per month (before taxes). * 2 holidays per internship month. * Cool like a free after-work drink, various discounts and friends & family rates at all . * A fun, young, multi-national company with colleagues from across the globe to meet, learn and grow from. * A cool comfy uniform – no more looking like a log! * The best free staff meals, enjoyed in our social spaces overlooking the city. * Exciting on-the-job training opportunities and fun events throughout the year to celebrate achievements and milestones. * An internship at one of the 25 coolest hotels in the world, that feels like a second home and is . Department : F&B service Guest Relations Bar Reception Event

Requirements

  • student at a hospitality university and need to do a mandatory managerial internship (min. 6 months) as part of your curriculum.
  • fluent in English, other languages are a plus.
  • an EU resident or have a valid working and living permit for Denmark.
  • available to start in August 2026 and flexible with working days/hours.
  • experience in a hotel or a restaurant.

Related Field

  • Operations and Logistics

Related Subfield

  • Generalist Operations

Languages

  • English

Nice to Haves

  • international background
  • experience in guest relations
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