Bucharest, Romania
Internship Explorer
Internship Explorer
Salesforce admin support Internship This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Who We Are: At HPE, our team members search beyond customers' needs today to accelerate what’s next and make a difference — for others, our company, and the planet. Our customers turn to us because we are positive, empathetic and enterprising. We embrace opportunities to accelerate this transformation across data, connectivity, cloud and security. And together we make what was once thought impossible, possible. That’s why we not only give you the space to grow into the professional you want to be, but we also embrace who you are and where you come from. We also value the flexibility and autonomy to balance work and personal needs in a way that works best for you. SFDC (Salesforce.com) is the core HPE system for all sales processes and operational processes. The SFDC Frontline Admin role is part of the Sales & Partner Experience, Global Sales Organization. The scope of this organization is to cover all the transformational processes and SFDC changes and ensure ongoing integration of all new users into SFDC. SFDC Frontline Admin role is the key support on the SFDC platform regarding all objects this include technical and business support. Start Date: 2026 Location: Romania, Bucharest What you’ll do: During our internship program in the SFDC Frontline Admin role, the successful candidates will provide support on the SFDC platform regarding all objects - this includes technical and business support. Some of your key responsibilities will include: Provide SFDC support across all objects and processes. Act as single point of contact for user issues via case management workflow. Deliver high-quality troubleshooting and resolution within defined SLAs. Collaborate with global teams (IT, Advanced Admin, Partner Support, etc. Perform user setup and access management (roles, permissions, queues Support system testing (UAT) and manage defect resolution. Handle data imports and updates using mass upload tools. Participate in ad hoc projects. Analyze cases for continuous process improvement. Support over 80 sales-related SFDC scenarios
