Barcelona, Spain
Internship Explorer
Internship Explorer
At Factorial, we believe our growth comes from the growth of our people. We’re looking for an Onboarding Specialist Intern – DACH Market to help us take the company to the next level. This role is your chance to get hands-on experience in onboarding, customer success, and product implementation, while supporting our clients in making the most of Factorial. Are you ready? 🚀 You’ll collaborate with Clients, Sales, Product, and Customer Success teams to assist new clients in implementing Factorial and ensuring they get the best experience. Instead of just following checklists, you’ll learn to understand client processes and provide feedback and insights to improve the platform. What You’ll Be Doing * Assist DACH customers via video call and email until Factorial is fully implemented. * Bring a consultative approach to ensure a fully customized experience for each client. * Gather feedback, understand client needs, and identify opportunities for improvement. * Share insights with Product and Customer Success teams to help optimize the customer journey.
