How do I apply for the Octopus in Colour 2026 - Customer Care Intern position at octoenergy and track my application?

We provide a direct link to the official application portal. You can apply directly here . Additionally, you can easily track this and other applications by clicking the bookmark icon to save it to your YGI Kanban board .

What are the working arrangements and expected duration for the Octopus in Colour 2026 - Customer Care Intern role?

This position is a not disclosed, structured as a on-site role.

What educational background or degree level is required for the Octopus in Colour 2026 - Customer Care Intern at octoenergy?

Candidates are generally expected to be holding or pursuing the following degree levels: Bachelor.

Does octoenergy provide visa sponsorship or assistance for international applicants?

Regarding visa assistance and sponsorship for this role, the official status is currently listed as: Not disclosed.

Octopus in Colour 2026 - Customer Care Intern

octoenergy

Found 2 weeks ago

Location

London, United Kingdom

Time

Not disclosed

Work Mode

On-site

Salary

Not disclosed

Visa Help

Not disclosed

Last Verified

2 weeks ago

Education

Bachelor

Skills & Qualifications

Technical Skills

data-led performance monitoring
CEO escalations
data sources
metric scorecards
KPIs/SLAs
root cause analysis
complaints database

Soft Skills

calm and professional way
problem solving
going above and beyond
great customer experience
working independently
part of a close-knit team
curious
keen-eye for detail
natural finisher
effective operator

Job Description

We’re looking for a highly skilled Customer Care (Complaints) Executive to investigate and analyse complaints and other forms of feedback, e.g. Google and TrustPilot review, NPS and CSAT surveys, in regulated and non-regulated environments. This customer-facing role will focus on carrying out, and suggesting improvements to our existing processes, ensuring that our customers have delightful, memorable experiences. Things move fast, here at OEV, so your input will also help shape the future of how we interact with our customers at all the stages of their journey.

Requirements

Ability to build strong relationships with internal and external partners
Someone with a keen eye for detail
Excellent written and verbal communication skills
A passion for problem solving and going above and beyond to ensure you deliver a great customer experience
Experience working independently and as part of a close-knit team
A curious and keen-eye for detail to spot areas of improvement - we love hearing examples!
To be a natural finisher and an effective operator - you leave no loose ends in your path
To want to gain insight into a rapidly growing company and be comfortable adopting changes quickly

Customer Experience and Support

Customer Support

Languages

English

Nice to Haves

previous knowledge of EVs/the automotive industry

Apply Now

46148Open Positions

Open Positions

46148Open Positions

Octopus in Colour 2026 - Customer Care Intern

Education

Skills & Qualifications

Technical Skills

Soft Skills

Job Description

Requirements

Related Field

Related Subfield

Languages

Nice to Haves